We assist you attending Creditor Calls.
If you are in bankruptcy practice you would know about the hassle of creditor calls, if they are a burden to your firm operations let us take over dealing with creditor calls.
We will tell the creditors exactly what you authorize us to convey them regarding your clients and if they are considered represented, etc.
We provide professional and technology driven services of high quality and to your satisfaction. We use secure call loggers to record the incoming phone calls as they are legal and admissible as evidence in a court of law with your prior approval. Our services are ideal for Law Firms and Attorneys.
Steps for stopping harassing creditor phone calls:
Step #1: We need to determine whether the caller has a legitimate reason for contacting us. One way to do this is by determining if the debt in question is legitimate. We ask the creditor's representative for a written report on the debt on behalf of the debtor which includes when the debt was incurred, to whom it is owed, and what the terms of payment are. If we think the debt is illegitimate, we continue on to Step #2, listed below. If the debt is truly owed and is legitimate, we proceed to Step #3.
Step #2: We contact debtor's local phone company right after the debtor has received the harassing call from the illegitimate debt collector and thus report the scam. We may also ask the phone company to trace the call to get the phone number of the caller. We can then report the number to the appropriate authorities.
Step #3: We write a "Do Not Call Letter" and send this to all the creditors and their harassing representatives. This letter includes debtors name, account information, and instructions about when, where, and how they might contact us. We make sure to send this letter via certified mail so that we have evidence that the letter was received and as a proof in the future.
Step #4. We keep a log of the harassing calls for each debtor and mark down the date and time of each call, the name of the collector who contacted us, and the creditor they represent on a Software/Excel/Word Log format, so that it is easily available when needed. If need be, you can use this log as evidence to protect your clients being harassed.
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